You Travelled by Plane Last Week and Your Suitcase Was Lost. You have still heard nothing from the airline company.
Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are going to do about it.
Sample 1 You Travelled by Plane Last Week and Your Suitcase Was Lost
Dear Sir/Madam,
I am writing to inform you that during my recent flight with your airline, my suitcase went missing and I have yet to receive any update regarding its whereabouts. My flight was on 10th September, 2022 from Mumbai to London on flight number AI-101.
My suitcase is a medium-sized black Samsonite with a combination lock. It has a small scratch on the side and a black and white luggage tag with my name and contact details on it. Inside the suitcase, I had several important items, including my laptop, a pair of designer shoes, a set of clothes, and some personal documents.
Despite filing a report at the airport, I am yet to receive any information about my lost suitcase. As you can imagine, this has caused me significant inconvenience, as I am currently without my important belongings. I would appreciate if you could provide me with an update as soon as possible.
I understand that these things happen and it may not be entirely your fault, but I am hoping that your company can do something to rectify the situation. I would appreciate it if you could locate my suitcase and deliver it to me as soon as possible.
If you require any further information from me, please do not hesitate to contact me at the email address or phone number provided in the report.
Thank you for your prompt attention to this matter.
Yours faithfully,
Aman
Sample 2 You Travelled by Plane Last Week and Your Suitcase Was Lost
Dear Sir/Madam,
I am writing to report that my suitcase has been missing since my flight with your airline last week. I was on Flight ABC123, which departed from New York on May 1st and arrived in London on May 2nd. My suitcase was not delivered with the other luggage at the baggage claim area.
My suitcase is a black hard-shell suitcase with a combination lock. It measures approximately 28 inches in height and 18 inches in width. There are stickers of various travel destinations on it, including Paris and Tokyo. Inside the suitcase, there are several items of clothing, including a navy blue suit, three dress shirts, and a pair of dress shoes. Additionally, there is a laptop, a tablet, and some personal items such as toiletries.
I have not heard from the airline regarding the status of my missing luggage, and I am concerned about the delay. I understand that it can take some time to locate lost items, but I would appreciate any updates or information you can provide.
Please let me know what steps the airline is taking to locate my luggage and when I can expect to receive it. Additionally, if there is any compensation or reimbursement for the inconvenience caused by the lost luggage, please let me know the process for filing a claim.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Sincerely,
John