Write a Letter to a Bus Manager to Describe the Long Bus Trip You Had the Last Trip and You Few Other Passengers Were Unhappy About. In your letter
- When was the trip?
- Why do you feel unhappy?
- Suggestions to improve the bus service?
Dear Bus Manager,
I am writing to express my disappointment with the long bus trip I had on your company’s service on the 15th of April. The experience left me and a few other passengers unhappy and dissatisfied.
Firstly, the bus was scheduled to depart at 9:00 am, but it arrived at the station an hour late, causing inconvenience to the passengers who had to wait in the scorching sun. Moreover, the seats were uncomfortable, and there was a lack of leg space, making the journey quite uncomfortable, especially for tall individuals.
Furthermore, the air conditioning system was not functioning correctly, and the temperature inside the bus was uncomfortably high, causing discomfort and uneasiness among passengers. Despite our requests, the driver did not take any steps to resolve the issue, making the journey even more uncomfortable and exhausting.
Additionally, the bus made several unscheduled stops along the way, causing further delays and inconvenience to the passengers. The stops were not well planned, and there was a lack of information about their duration, which caused confusion and frustration among passengers.
In light of the above, I would like to suggest a few measures to improve the quality of your bus services. Firstly, it is essential to ensure that buses arrive at the station on time and depart according to the schedule. Additionally, buses must have comfortable seating arrangements with enough leg space to ensure passenger comfort.
Moreover, it is crucial to maintain the air conditioning system and ensure that it is functioning correctly to maintain a comfortable temperature inside the bus. Lastly, it would be helpful to have a pre-determined schedule for stops, with clear communication about their duration and reason, to ensure that passengers are not inconvenienced unnecessarily.
I hope that you will take these suggestions into consideration and take the necessary steps to improve the quality of your bus services. Thank you for taking the time to consider my feedback.
Sincerely,
Aman
Sample 2 Write a Letter to a Bus Manager to Describe the Long Bus Trip You Had the Last Trip and You Few Other Passengers Were Unhappy About
Dear Bus Manager,
I am writing to bring to your attention the unpleasant experience I had on my recent trip with your bus service on the 5th of April. I and a few other passengers were extremely dissatisfied with the quality of service we received, and I hope that you will take the necessary steps to improve your services.
Firstly, the bus was scheduled to depart at 7:00 pm, but it was over an hour late, causing inconvenience to the passengers who had to wait at the station. Furthermore, the bus was overcrowded, and there was a lack of seating space for all the passengers. Some passengers had to stand throughout the journey, which was both uncomfortable and unsafe.
Moreover, the air conditioning system was not working correctly, and the temperature inside the bus was hot and humid, making the journey very uncomfortable. Despite our repeated requests, the driver did not take any measures to resolve the issue, causing further distress to the passengers.
Additionally, the bus driver was driving recklessly, and we felt unsafe throughout the journey. The driver was speeding and overtaking other vehicles dangerously, and we feared for our safety. Moreover, there was no provision for toilets or rest stops, which made the journey even more challenging, especially for elderly passengers and those with medical conditions.
In light of these issues, I would like to suggest that your company take several measures to improve the quality of service for passengers. Firstly, buses must arrive on time and depart as per the schedule. Secondly, the number of passengers must be limited to ensure that everyone has a seat and a safe and comfortable journey. Additionally, it is crucial to maintain the air conditioning system and ensure that it is functioning correctly. Lastly, drivers must be trained to drive safely and responsibly, and provision must be made for rest stops and toilets.
I hope that you will take these suggestions into consideration and take the necessary steps to improve your services. Thank you for your attention to this matter.
Sincerely,
Kuldeep