Your internet connection has been slow and intermittent. Write a letter to your internet service provider to complain. In the letter:
- Describe the problem and why you are unhappy
- Arrange for an engineer to visit your home
- Request a reduction in your bill
Dear Sir/Madam,
I am writing to express my dissatisfaction with the internet service that I have been receiving from your company. For the past few weeks, I have been experiencing slow and intermittent internet connection, which has been a great inconvenience for me.
I work from home and rely heavily on a stable internet connection to carry out my duties. However, the frequent disconnections and slow speeds have disrupted my work and caused me to fall behind on important deadlines. Moreover, my family and I enjoy streaming movies and TV shows, but the poor internet speed has made it impossible to do so, causing us a great deal of frustration.
As a result, I request that you send an engineer to my home to investigate the issue and provide a solution. I believe that the problem may be due to a fault in the router or other equipment that needs fixing or replacing. The engineer’s visit will help identify and resolve the problem.
Furthermore, I would like to request a reduction in my monthly bill for the inconvenience caused. I am paying for a service that I am not receiving, and I believe that a reduction in my bill is a fair and reasonable compensation for the poor service.
I hope that you will take my complaint seriously and take prompt action to resolve the issue. I value your company’s services, and I hope that we can continue to work together to provide a reliable and efficient internet connection.
Thank you for your time and consideration.
Sincerely,
Vivek
Sample 2 Your Internet Connection Has Been Slow And Intermittent
Dear Sir/Madam,
I am writing to express my dissatisfaction with the internet service that I have been receiving from your company. I have been experiencing slow and intermittent internet connection for the past two weeks, which is causing a lot of inconvenience to me and my family.
I am currently working from home, and my work requires a reliable internet connection. However, the poor internet speed is causing disruptions to my work, which is affecting my productivity and causing delays in meeting deadlines. Furthermore, I have been unable to attend online meetings due to the unreliable connection, which is causing a significant loss of business for me.
Additionally, my children are also studying remotely, and they have been unable to attend their online classes without disruptions. This is putting their education at risk, and I am concerned about the impact this will have on their future.
Therefore, I would like to request an engineer to visit my home and investigate the issue. I believe the problem could be due to a fault in the equipment or a problem with the wiring, which requires fixing or replacing. A prompt visit from an engineer will help identify the issue and provide a solution.
Furthermore, I request a reduction in my monthly bill for the inconvenience caused. I believe it is only fair to compensate for the poor service that I am receiving, and I hope that you will agree to this request.
I appreciate your attention to this matter and hope for a prompt resolution to the issue. Thank you for your time.
Sincerely,
Manjeet