Your Internet Connection Has Been Slow and Intermittent

Your internet connection has been slow and intermittent. Write a letter to your internet service provider to complain. In the letter:

  • Describe the problem and why you are unhappy
  • Arrange for an engineer to visit your home
  • Request a reduction in your bill

Dear sir,

I’m writing this letter to report about faulty and interrupting Internet service that I have been facing for a week.

I’m Vikas; my connection number is 0162492893. Last month, I took WiFi connection with a quarterly plan of rupees 1200. Although everything was going superb, from a month speed of the Internet is not up to the mark, and at night the net signals vanish completely. I lodged complaints via call three times before but have not responded yet.

It is completely annoying since these days, due to the COVID-19 pandemic, online classes are conducted everywhere, and I miss classes. Moreover, my college work has been pending for a week due to bad Internet service. Therefore, I want you to send a serviceman as soon as possible so that I can attend further classes.

In addition to this, I request you to reduce payment from the upcoming bill of broadband for the period in which Internet service was not available to me.

I hope you will consider my problem as a priority. I am looking forward to hearing from you soon.

Yours Sincerely,

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